Fossil


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Customer Feedback

As part of the Fossil commitment to continuous improvement, we request that you complete the following survey. Your response is appreciated and it will assist us in ensuring that we continue to provide the highest level of product quality and customer satisfaction. * required field

1. Tell us about yourself:
Company Name: *
Plant Name / Location:
Project Name:
First Name: *
Last Name: *
Job Function:
2. What Fossil products or services did you purchase/install (check all that apply):	Ignition Products Burners Flame Scanning Equipment Control Systems (DCS,BMS, etc...) Valves / Valve Trains Duplex Blowers Level Equipment (Aquarian) On-site Service Engineering Services Panel Fabrication Other - Please Specify:
3. How would you respond to the following:
a) Fossil personnel or agents responded to customer requests in a professional and timely manner.	Strongly Agree Agree Disagree Strongly Disagree
b) Product delivery date(s) were met according to agreed upon schedule.	Agree Disagree
c) Overall product quality meets or exceeds your expectations.	Strongly Agree Agree Disagree Strongly Disagree
d) Fossil personnel were knowledgeable, helpful and easy to work with.	Strongly Agree Agree Disagree Strongly Disagree
e) Given Fossil’s performance and product quality, how likely would you be to contact us regarding future projects?	Very Likely Not Likely
4. How can we improve our service and/or products?
5. Any additional comments?
6. If you would like us to respond to any of the above concerns or comments, please provide the following information.
Address:
Phone:
E-mail:

Contact Options:

• Company Directory
Find the person/persons you are looking for by their department.

• Locator Map
We are located in Dartmouth, Nova Scotia, Canada. Feel free to use this section of the website to obtain accurate directions to our facility.

• Business Hours:
8am - 4:30pm
(Atlantic Time)

• Internet Address:
http://www.fossil.ca